We are HICAP – Health Insurance Counseling and Advocacy Program for residents of Contra Costa County

Was your Advantage plan or Anthem Drug plan CANCELED? You have EXTRA TIME to make a change.

If your plan was cancelled, you can select a new plan by December 31, to start January 1. We have detailed information, documents, and a video to help you select a new plan.


If you are full dual (Medicare + Medi-Cal) you can still enroll in a D-SNP plan with Kaiser or CCHP Care Plus, to start January 1. You can also change your drug plan.


See our “Quick Solutions for AEP Decisions” to find quick answers.

See CHANGES and OPTIONS for Medicare Advantage Plans (MAPDs)

See the Annual Enrollment 2026 menu on the left side of this page
(or at the bottom of the page on a phone).

Welcome to Medicare Classes

HICAP provides Welcome to Medicare classes designed for Contra Costa residents.

Counseling Locations

HICAP offers free, impartial, one-on-one counseling to help you with anything related to Medicare.

About HICAP – Brochure (English)

(Requires Acrobat Reader)

Folleto de HICAP en Español

(Requiere Acrobat Reader)

Low Income Assistance

HICAP may be able to help you find programs to lower your Medicare costs.

Medicare Plan Information

Current year information for all Medicare premiums, plans, and supplements.

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