ATTENTION! Special Event December 8!

Was your Advantage plan or Anthem Drug plan CANCELLED?
You have EXTRA TIME to make a change

If your plan was cancelled, you can select a new plan up until December 31, to start January 1

We are holding a special counseling event on December 8, from 9:30 AM to 3:30 PM, at 500 Ellinwood in Pleasant Hill. Please call 925-655-1393, and in your message state that you want an appointment on December 8. We will call you back over the weekend. You can also walk-in, but you will have to wait.

Download and read this document about what to bring to your appointment. Fill out the last 2 pages with your personal and drug information.

Was your plan cancelled? Do you want to keep your John Muir doctors? We have detailed information, documents, and a video to help you select a new plan.

See our “Quick Solutions for AEP Decisions” to find quick answers.

See CHANGES and OPTIONS for Medicare Advantage Plans (MAPDs)

See the Annual Enrollment 2026 menu on the left side of this page
(or at the bottom of the page on a phone).

Welcome to Medicare Classes

HICAP provides Welcome to Medicare classes designed for Contra Costa residents.

Counseling Locations

HICAP offers free, impartial, one-on-one counseling to help you with anything related to Medicare.

About HICAP – Brochure (English)

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Folleto de HICAP en Español

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Low Income Assistance

HICAP may be able to help you find programs to lower your Medicare costs.

Medicare Plan Information

Current year information for all Medicare premiums, plans, and supplements.